Frequently Asked Questions


    • Who can be a client of Merlin Securities?

      Everyone can be a client of Merlin Securities. We have no restrictions.

    • What is necessary for creation of an account in to become an active investor?

      All you need to do is click on 'Get Started' that appears at the top of this page, enter your personal data, fill your payment information, agree to our terms and conditions and 'Register' button at the bottom.

    • Is it free to open an account?

      Yes, it's totally free.

    • Is Merlin Securities a legitimate company?

      Yes. Otherwise, we could not have Sequoia's investment and partnership, because only officially registered companies can participate in the process. After all, there is a long process of document verification.
      You can check our company at Sequoia here
      To launch our global operations, Merlin have created a subsidiary that will be responsible for this niche market. You can check our incorporation information here.

    • Can my friends or family members register to invest using my computer with the same IP address?

      Yes, they can have accounts created on the same computer and IP address. However, it is necessary that each individuals have separate payment processing account for their individual investment needs different from your own.

    • What should I do if I lost my password?

      If you lost your password, simply use the 'Forgot your password' link on the Account Login box and enter your email address to recover it.

    • How can I change my account settings?

      Login your account and click in 'Account Settings' on left menu.

    • Is it possible to create more than one account in

      No, it is NOT. In case we suspect or find an individual investor operating different accounts, such stands the risk of getting the accounts frozen.


    • What do I need to start investing with

      Firstly, you need to have an account with us. Then you will be allowed to access our program.
      Now, to make deposit, click on 'Make a Deposit' under the Account Navigation section of your Account Dashboard, select an investment plan of your choice, enter the deposit amount you want to make, choose payment processor and click Proceed with Deposit.

    • What is the minimum and maximum amount that can be invested into

      By default the minimum is $50 while the maximum is $10,000 have 3 different investment plans, which are:
      Basic - $50.00 up to $999.99
      Compass - $1,000.00 up to $4,999.99
      Sharper - $5,000.00 up to $10,000.00

      But if you want to invest a larger amount and have a higher return as well, send an email to and one of our account managers will contact you and create an exclusive option to fit your investment profile.

    • What payment gateways does accept to make deposit?

      We trust only stable and reliable electronic payment systems for our program. As such, we are currently and only accepting Perfect Money, Payeer, Bitcoin, Ethereum and Litecoin.

    • How many deposits can I have at the same time?

      You can have several active deposits in one plan or different plans at the same time.

    • Will I get my initial deposit back?

      Yes, your initial deposit will be returned to your account balance after 50 business days of your deposit. Then you can withdraw it or make a new deposit.

    • Can I lose money?

      There is a risk involved in investing in all types of investments. However, Merlin is a company that puts the financial security of customers first, has a guarantee (a total equity reserve of $215M) that insures all of its invested value.

    • I made deposit on Friday, and on Saturday I didn't see accrual of profits. What is happening? pay out interests only on business/working days, as most transactions in our market do not take place on non-business days that are 'Saturday' and 'Sunday'. Profit is accrued during business/working days of the week ONLY. If you made a deposit on Friday, you will get your first accrual on Monday, which is the next business/working day after Friday.


    • How can I withdraw funds?

      It is SIMPLE. Sign into your account using your username and password.Then click on the 'Request Withdrawal' button under the 'Account Navigation' menu.

    • How often can I withdraw profits?

      Your profit accrue every business days, bur we process withdrawals automatically and instantly everyday, including Saturday and Sunday.

    • What is the minimum withdrawal amount?

      The minimum withdrawal amount is $2.50 for Perfect Money and Payeer, and $5.00 for bitcoin, litecoin and ethereum (due to the high mining fees required to process transactions).

    • Can I make a deposit using PerfectMoney and then withdraw my profit through another payment system, such as Payeer or Bitcoin?

      CERTAINLY NO! We can ONLY process your withdrawal request into the same type of payment gateway account wallet you make deposit from.

    • How long will it take for my withdrawal processing to be completed and funds made available on my ecurrency wallet?

      We pay our investors instantly and automatically.

    • Does Merlin charge any fees for withdrawals?

      No, we don't charge any fees. Neither for deposit nor for withdrawal.

    • Should I pay any taxes?

      As we manager Hedge Funds, we don't share any information with any fiscal authorities or any other authorities. This is totally up to you.


    • Does has affiliate program?

      Yes, we do. Because in Merlin we believe that "If you want to go fast, go it alone. But if you want to go far, go together!"

      With our Partnership Award Program will give our loyal investors the opportunity to make some extra earnings from our program just by inviting their friends, colleagues and family to invest with us. However, to become our partnership, a member must have an active deposit with us. To get started, make sure you have an active deposit with us, then invite others to invest with us by sharing your referral link to them to register and invest with us (find your referral link on your account dashboard when you log in).

      Our Partnerships earn:
      - 1st level: 5% for each deposit of their referrals
      - 2nd level: 2% for each deposit of their referrals
      - 3rd level: 1% for each deposit of their referrals

    • How can I get referrals?

      You can invite in person your friends, colleagues and family to invest with us by sharing your referral link to them. You can also share your referral link and banners via email, blogs, forums and social networks to attract more people.

    • Where can I find my banners and referral link?

      Click on 'Promotional Tools' in left menu of your Account Dashboard.

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